Privacy Policy
Last updated: May 2026
1. Introduction
At Almdar Climate for Air Conditioning and Cooling ("the Company"), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect information you provide to us.
2. Data We Collect
Contact Information
When you submit a service request or contact us, we may collect your name, phone number, email address, and address.
Service Information
We keep details of your service requests, including the type of service needed, date, location, and technical notes.
Payment Information
When you make a payment, we may collect payment details. We use secure payment processors and do not store your card data directly.
Automatic Data
We may automatically collect information about your site visit (IP address, browser type, pages you visit) to improve your experience.
3. How We Use Your Data
Providing Services
Using contact information to confirm service requests and coordinate with you.
Communication
Sending updates on your request, answering questions, and providing customer support.
Improvement
Improving our website and services based on your usage and feedback.
Legal Requirements
Complying with applicable laws and regulations.
4. WhatsApp and Communication
When you communicate via WhatsApp, we may collect and store your messages for customer service purposes. We use WhatsApp as an official communication channel and do not share your conversations with third parties.
5. Cookies
Our website uses cookies to improve your browsing experience. They help us remember your preferences and analyze site performance. You can disable cookies in your browser settings.
6. External Tools and Services
We may use external services such as Google Analytics and Google Ads. These services are subject to their own privacy policies. We are responsible only for our data processing.
7. Data Protection
We use industry-standard security measures to protect your data from unauthorized access, loss, and alteration. However, no internet transmission method is completely secure.
8. Your Rights
You have the right to access, correct, and request deletion of your personal data. To do so, contact us at info@almdarac.com.
9. Contact Us
If you have questions about this policy, please contact us: Almdar Climate for Air Conditioning and Cooling Phone: 0573573900 Email: info@almdarac.com Website: almdarac.com
10. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated last modified date.